Cancelations less than 48hrs prior to arrival result in first-night deposit hold. ID and credit card are required for all bookings. Today, an endless river of tourists floods US 1 as it hops from key to key over 113 miles to its terminus at the infamous Key West. In their heyday, they were a tropical paradise only accessible by boat, then later train. Be aware that if you are writing a letter to a CEO or Managing Director, it will need to be extra clear, concise and well-written, as they will have no prior knowledge of the incident.The Florida Keys are an ancient coral reef turned chain of islands.If this is the case, the employees of the customer service department might automatically regard you unfavorably, as you tried to go over their heads.This is because the customer service department are more used to dealing with these types of complaints and any letters addressed to the CEO will probably be referred back to this department anyway.
#How to create your signature bag for a line update#
This will update your new company representative and very possibly get the matter resolved in a non-litigious way. Each time you move up the ladder, whether it's from Customer Rep to Supervisor to Director to Vice President to CEO, attach the correspondence you have had at the previous level.
If you are unsuccessful in your dealings with the customer service director, try to find out who the next person in the chain of command is and reach out to them instead. In all likelihood, you will want to rephrase things in a less-incendiary way. Or if you wish, write the letter while you are fully steamed, and then let it sit for a day or two before you send it. Wait to write your letter until you have calmed down.
State specifically what outcome or remedy will satisfy you.